Creativ Era's

Click to Call

Creativ Era's is the authorized reseller of Esqube's "Click-to-Call" services and is an expert in implementing this service on your web portals.

Even with the proliferation of web-based services, most website visitors prefer talking directly to an agent/advertiser. This real-time, one-on-one interaction provides clarity, ease of communication and saves time for both parties.

"Click-to-Call" is a web-based callback solution from Esqube that connects a visitor to a website's business agent/executive using regular PSTN lines.

"Click-to-Call" is the ideal solution for website owners who want to get in touch with their visitors immediately and on a personal level. The service also helps capture visitors' contact details for follow-up purposes.

How Click-to-Call Works

1.

 The web visitor finds the service on the web page. Enters his/her own telephone number and clicks on the "call" button

2.

 Esqube Data Centre calls the visitor and the agent/advertiser

3.

 A voice link is established between the visitor and the site agent/advertiser

4.

 The ca The call duration is customizable. The link can be automatically disconnected after a predetermined time or at the behest of the user.

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Click to Call
   
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Application Areas
" Click-to-Call " back service integrates with any web-based business that offers support (technical and commercial), verification and customer care.

Small Business: Simple solution directing your web visitors to one phone number.

Large enterprises: Flexible solution routing web visitors to multiple departments and call centers based on their needs.

Online sales and eCommerce

Hospitality industry

Banking and Insurance

Airlines

Web Portals

Social Network

Marriage Bureau

Dating Portals

Online Shopping

Real Estates

Features

Secured : Calls can only be placed to the callback numbers controlled by the server hardware

Capacity : Hundreds of simultaneous calls can be placed to your call center

Access Restrictions: Block/blacklist calls

Prevents calls from unauthorized sites

Connects anyone with any phone number

Allows website owner to configure the timing and call duration

Works over all country borders; website owners can offer a free world-wide call

Selection of countries for web visitors

Flexible database-driven solution

Online view of all billed calls in your account which can be downloaded to MS Excel.

 

Benefits

Immediate communication link

The web visitor does not pay for the call; The call cost is borne by the website owner

Voice advertisements can be played during the link establishment

Live customer interaction

Enhances user convenience